This Cookies Policy ('Policy') explains how Definitecom Financial Brokerage Services L.L.C ('Company', 'we', 'us', or 'our') uses cookies and similar technologies when individuals access the Website at definite.com and use the Services.
This Policy should be read together with our Privacy Policy, which explains how we process Personal Data more generally including the legal bases for processing, categories of Personal Data, data sharing, international transfers, and data subject rights.
This Policy is intended to operate in accordance with applicable data protection laws, including UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, as amended from time to time.
Cookies are small text files placed on a user’s device when the Website is visited. They help the Website recognise the browser or device, remember preferences, enable functionality, improve performance, and support security.
Cookies do not run programs, install malware, or access data stored on a user’s device.
Cookies may include:
We may also use similar technologies such as pixels, tags, local storage objects, SDKs, and security tokens. For ease of reference, this Policy refers to all such technologies collectively as 'Cookies', unless otherwise stated.
1. What are cookies
The Company uses cookies for the following purposes:
In the context of Company’s Services, cookies may also be used to:
Where cookies involve the processing of Personal Data, such processing is carried out in accordance with the legal bases described in the Privacy Policy, including consent, legitimate interests, contractual necessity, or legal obligations, as applicable.
2. Why Company uses cookies
Company may use the following categories of cookies:
These cookies are essential for the operation, security, and integrity of the Website and Services. They may include cookies used to:
Without these cookies, certain parts of the Website or Services may not function properly.
These cookies are generally used on the basis of contractual necessity, legal obligations, or legitimate interests, as described in the Privacy Policy.
These cookies allow the Website or Services to remember choices made by the user, such as:
These cookies help improve the user experience but are not strictly necessary for core operation.
These cookies help the Company understand how users interact with the Website and Services and may collect information such as:
The Company may use analytics and diagnostics tools provided by third parties, including Google Analytics and Firebase, to help monitor and improve Website and Service performance.
Analytics and performance data may be aggregated or pseudonymised, but in some cases may still be associated with a device, browser, account, or user activity as described in the Privacy Policy.
Where required by applicable law, these Cookies will only be used on the basis of prior consent.
For more information on Google Analytics, users may refer to Google’s materials at:
https://support.google.com/analytics/answer/6004245
The Company uses security-related tools, including Google reCAPTCHA, to help detect automated abuse, malicious traffic, and unauthorised use of the Website and Services.
These technologies may process technical information such as IP address, browser and device information, and interaction signals for security purposes.
Google reCAPTCHA may set the '_GRECAPTCHA' cookie or similar identifiers in connection with these functions.
This cookie is used strictly for security purposes and is not used for advertising, profiling, behavioural tracking, or decision-making about users.
Google reCAPTCHA is provided by Google LLC and is subject to Google’s Privacy Policy and Terms of Service:
https://policies.google.com/privacy
Where used by Company, cookies may also support marketing analytics, attribution, and campaign effectiveness measurement, including through identifiers associated with marketing tags or referral parameters.
Marketing or attribution-related Cookies will only be used where permitted by applicable law and, where required, on the basis of prior consent.
3. Types of cookies we use
3.1 Necessary cookies
3.2 Preference cookies
3.3 Analytics and performance cookies
3.4 Security and anti-abuse cookies
https://policies.google.com/terms
3.5 Marketing and attribution cookies
Cookies may be:
Third-party providers may include analytics, infrastructure, authentication, security, and diagnostic service providers, including Google and related services described in the Privacy Policy.
Such third parties may act as service providers or independent controllers depending on the context and may process Personal Data in accordance with their own privacy policies.
Third-party cookies are subject to the relevant third party’s own privacy and cookie practices, in addition to this Policy.
4. First-party and third-party cookies
The Company uses cookies in accordance with applicable law and the principles described in the Privacy Policy.
Where the use of certain cookies requires consent under applicable law, such consent will be obtained through the relevant mechanism made available by the Company at the time of collection.
Where consent is not required under applicable law, the Company may use cookies as necessary for legitimate operational, contractual, legal, security, fraud-prevention, service-delivery, analytics, or compliance purposes, as described in the Privacy Policy and this Policy.
Users may withdraw consent at any time through available cookie management tools.
Continued use of the Website does not constitute consent where consent is required under applicable law.
5. Legal basis and consent
Users may manage cookies through their browser or device settings.
Most browsers allow users to:
Users should consult their browser or device help settings for more information.
Please note that blocking or disabling certain cookies may affect the functionality, availability, security, or performance of the Website or Services, and some features may not operate properly.
Where the Company makes additional cookie management tools available on the Website, users may also use those tools in accordance with their settings and functionality.
6. Managing cookies
Certain cookies and similar technologies may involve the processing of Personal Data, including technical identifiers, device information, IP address, analytics data, authentication-related information, and usage data.
Further information about how the Company processes such data, the purposes of processing, categories of recipients, transfers, retention, and users’ rights is set out in the Privacy Policy.
In particular, this Policy should be read together with the sections of the Privacy Policy dealing with:
Users’ rights (including access, erasure, objection, and withdrawal of consent) are described in the Privacy Policy.
7. Relationship with the Privacy Policy
The retention period of cookies depends on their type and purpose.
Information derived from cookies may also be retained in Company’s systems for the periods described in the Privacy Policy, where relevant for security, diagnostics, compliance, dispute resolution, or service improvement purposes.
Retention of Personal Data derived from cookies is aligned with the retention principles described in the Privacy Policy.
8. Retention of cookie-related data
Company may update this Cookie Policy from time to time to reflect changes in:
The updated version will be made available on the Website and will indicate the revised 'Last updated' date.
Where required by applicable law, the Company will provide additional notice or obtain consent in relation to material changes.
9. Changes to this Policy
If users have questions about this Cookies Policy or the Company’s use of cookies, they may contact the Company at:
E-mail: support@definite.com
Where required under applicable law, requests relating to Personal Data processed through cookies may also be handled in accordance with the Privacy Policy and the procedures described therein.
10. Contact
Registered address: Office 1604, 16th Floor, One by Omniyat, Business Bay, Dubai, United Arab Emirates